Positive
Technological development has
had a strong impact on the way society communicates, particularly with its
acceleration in the last few centuries. From the invention of the telegraph and
telephone to the advent of the Internet, technology has given people tools to
not only keep in touch with each other, but also express their feelings and
opinions to a broader audience than would otherwise have been possible.
Keeping in Touch
For more than a century now,
technological advances have brought the world closer, making communication
across long distances easier. Telegrams are faster than letters; phone calls,
in turn, are faster than telegrams, as well as easier and more pleasant, since
they require no go-between and allow users to hear each other's voice. Cell phones
take this one step further, allowing people to call and speak with each other
regardless of their location. Online communication of all types is the most
efficient yet, with email being a near-instantaneous version of the paper
letter; webcams, paired with communication programs such as Skype, iChat or
Google Video Chat, make it possible to see the person you are speaking with
rather than just hear his voice.
Doing Business
The same technological
advances that have simplified and improved personal communication have also had
the same beneficial effects on business. Communication between colleagues is
near-instantaneous whether they are a few rooms or a few countries apart; video
conferencing allows companies to have workers scattered around the globe while
but still hold efficient meetings and discussions; business networking is made
easier by social media and online networks designed specifically for that
purpose, such as LinkedIn. Perhaps most importantly, companies can expand
beyond their local market and gain a wider customer base simply by maintaining
an active online presence.
Overcoming Disabilities
Technology has both improved
communication for disabled people and made it possible where it previously
wasn't. Hearing aids boost the hearing of partially deaf people, making it
easier to understand speech, while cochlear implants restore hearing to the
completely deaf. Speech-generating devices give people with severe speech
impairments a way to express themselves: perhaps the most famous user of such a
device is scientist Stephen Hawking. Further advances in technology may result
in functional brain-computer interface systems, restoring the ability to
communicate to people who have lost it entirely, such as sufferers of locked-in
syndrome.
Reaching a Broader Audience
As people's ability to
communicate improves, the reach of their messages widens. This can be
especially important in politics and activism. For instance, photos and video
recorded covertly through a cell phone can be quickly and easily shared online
through websites such as YouTube, making it harder for oppressive regimes to
keep control; social networks such as Facebook and Twitter can be used to
organize and coordinate meetings and protests. The Egyptian revolution of
2011-2012 was spurred greatly by social media.
Negative
An Omnipresent Distraction
Cell phones and mobile devices
allow users to stay connected even when away from their computers. While this
can be a great benefit, especially in emergencies, it can also be a dangerous
distraction. Hundreds of thousands of people suffer injuries every year in
accidents involving a distracted driver, and texting and cell phone use are
primary sources of distraction behind the wheel. While it may only take a
driver a few seconds to read a text message, during that time his vehicle could
travel the length of a football field without his eyes on the road. Technology
can also be a distraction at home or in the office, as always-present instant
messaging applications and social networks can draw a user's attention away
from more important matters.
Dehumanization and
Depersonalization
Technology can also affect the
quality of communication. One of the great benefits of the Internet is its
anonymity, allowing users to explore and communicate without having to give
away their personal details. Unfortunately, this can also lead to users
behaving in ways completely different than they would in a face-to-face
conversation. When the Internet reduces a person to a faceless screen name, it
can make it hard for some users to remember that an actual person exists behind
the avatar, which can encourage hostility and exclusionary behavior. Young
people are especially prone to online hostility, with 43 percent of kids
reporting that they've suffered online bullying -- 25 percent of them on more
than one occasion.
Social Isolation
Technology can create
elaborate social networks online, but these can unexpectedly lead to social
isolation. In some cases, communicating online replaces face-to-face
interaction for users, reducing the amount of time they actually spend in the
company of other human beings. In addition, these social networks sometimes
replace a small number of strong social connections with a larger number of
much shallower connections, leading to situations where a user may have large
numbers of "friends" but few actual real-world companions. This can
lead to depression and feelings of loneliness, and the lack of a support system
can make it difficult for users to reach out and find help for these issues.
According to Slate, polling suggests the number of adults who describe
themselves as "lonely" has doubled since 1980, and that spending more
time online with social networks can actually have an adverse effect on a
user's happiness level.
Privacy Issues
Another potential hazard of
communicating via technology is a lack of privacy. Communications you send over
the Internet may be insecure, allowing third parties to read email
conversations or intercept instant messages. If an outsider manages to
compromise an email account or application, he may gain access to months or
even years of correspondence. Encryption can help keep communications safe from
prying eyes, but protecting every link in the social communication chain can be
difficult. Malware authors are even beginning to target phones and mobile
devices, recognizing them as always-available windows into their owners'
personal lives.
Why listening is such a big
chalange for most people ?
Many people think listening is an easy
job, but it isn’t. It is simply a not easy job because when you listening to people
you need to pay attention carefully and maybe as a listener you dont know fully
the utterances that speakers says, if you are listening to somone make sure you
make a commitment with yourself to hear every word that he/she says, and reply
by giving responses if he/she asked too. By listening to someone, you are
indirectly receive a new infromation that you are intended or unintended maybe
a new education or skills, but you have to listen carefully and proccess all of
those words with more carefully.
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